RPMS for Real-Estate & Property Management Processes
A key part of the collection and recovery process is managing the complex end to end recovery process associated with real estate secured loans, mortgages and lines of credit, including the activities handled within an organization and those outsourced to service providers (i.e. law firms, property management and maintenance firms, real estate brokerage firms, etc.). To support the end to end secured recovery process, we recommend licensing the DRS and integrating the RPMS as part of an overall solution to manage defaulted real estate assets assigned to internal legal departments and/or external client authorized third party law firms, property management and maintenance firms, real estate brokerage firms, etc.
The TECHCOM RPMS is a real-time case management and automated process/workflow solution that will help you gain new levels of operational control and compliance, and drive reduced cycle time for defaulted real estate assets. Our licensed solution is specifically designed to provide your authorized partners with logically separated yet real-time access to manage inventory identified to follow the defaulted real estate life cycle, thereby driving urgency, maximizing results and generating significant efficiencies. The TECHCOM RPMS also provides process/work flow management for mortgage insurance claim preparation and filing, connecting your organization to leading mortgage insurers.
Our licensed solution provides you with greater visibility and control over the assignment of receivables to your legal partners. At the same time, your partners benefit from instantaneous communication with your team, streamlined administrative processes, and compliance for the management of defaulted real estate assets.
360⁰ View of the Customer Relationship
- Easy access to a complete view of the customer by linking products and delivering a consolidated profile view to manage activities efficiently and effectively.
- Leverage comprehensive customer information in any process, workflow, decision or strategy.
Significantly Reduce Default and Recovery Management Cycle Times
- Dynamic functionality and robust monitoring tools to significantly reduce cycle times and achieve lower servicing costs (i.e. legal, property maintenance) and lower interest accrued costs on outstanding non-performing real estate loans, mortgages and lines of credit balances.
Increase Efficiency and Automation of Workflows
- Flexible business rules and event based triggers optimize legal workflows in real time.
Visibility and Transparency into Legal Fees and Performance via Dynamic Real Time Reporting
- Leverage a robust and comprehensive legal fee invoicing module to effectively monitor, manage and track fees and disbursements at a customer, account, law firm, portfolio and regional level.
- Real time portfolio monitoring (both exception and performance management tools) for transparent and immediate insight into results.
- Comprehensive real-time reporting provides immediate insight into key business functions and the ability to dynamically action the results.
- A broad set of out of box business activity and performance reports specific to the default management of real estate secured receivables.
- Access to an intuitive query tool where all data fields can be used to create customized reports (either adhoc or saved queries).
Paperless Made Easy, Audit Trails and Compliance
- Streamline content management of all documentation, letters, emails, texts, voice logs, etc. associated with the customer’s account, all stored at the customer level for easy access.
- Robust audit trails so you know what happened and when, including user name, date and time stamp details.
- rules driven platform for managing regulatory and compliance requirements as well as mortgage insurers’ tariffs associated with the default management of real estate secured receivables.
Secure Private Network of 3rd Party Partners
- TECHCOM LAND-NET is one of the largest secure non-internet private networks that connects our clients and their partners across Canada.
- Access designed with a wide range of security controls to help prevent potential data compromises, network breaches and unauthorized system access while maintaining exceptional data integrity.
- TECHCOM’s high availability network and carrier connections provide a strong, reliable global reach, allowing access quickly and conveniently.
Scalable, Available, Flexible and Integrated
- Ability to support any type of retail consumer lending product and an unlimited number of partners.
- Our hosted solution ensures your team has access when and how they need it…secure, compliant, uninterrupted, 24-7-365 monitored, and DR-BC ready.
- Configurations can quickly be performed by authorized business users via dynamic self-serve admin options.
- Can be fully integrated into any TECHCOM solution and host systems enabling for the upstream and downstream exchange of high volume customer, account and payment related data in near real time or in batch.