Let us work with you to explore opportunities to introduce artificial intelligence machine learning to your business
Who We Are
Founded in 1994 and headquartered in Vaughan, Ontario Canada, TECHCOM™ continues to focus on building innovative data agnostic technology platforms containing functionality and capability that spans all stages of the customer account life cycle allowing organizations to effectively communicate, interact and collaborate across and outside the enterprise – enabling geographically dispersed business operations to efficiently operate while also having embedded capability that extends the platform to external partner suppliers who operate on the TECHCOM™ technology in real-time.
We support the technology areas of an organization by delivering best-in-class solutions to employees and customers.
Use the TECHCOM™ Decision Segmentation Workflow process manager and strategy engine to combine your available customer data attributes with marketing and economic data and identify new or existing customers that are eligible for new products or services (cross-sell), notify them using the contact channel of their choice via TECHCOM™ OMNI-One and track all customer interactions on the TECHCOM™ CRM – providing feedback to the TECHCOM™ Decision Segmentation Workflow process manager and strategy engine – forming an ecosystem focused on enhancing the customer experience using data driven and tailored insights.
Our configurable data agnostic multi-functional technology allows our solutions to be used to automate and introduce efficiencies in virtually all industries.
Banking and Credit Unions
Utilities Energy and Natural Resources
Our goal is to continue to bring to market enhanced intuitive technology solutions with embedded self-service capability – with integrated training and support tools and a team of experts ready to assist.